Privacy Policy

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

If you still have any questions or concerns, please contact us at support@lovalove.fr.

We may process personal information depending on how you interact with our Services, the choices you make, and the products and features you use. We do not process sensitive personal information and we do not receive information from third parties.

We process information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with law.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include names, phone numbers, email addresses, usernames, and passwords.

We may also collect payment data necessary to process purchases. All payment data is stored by our payment processor.

We process your information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with legal obligations.

We may also process your information to facilitate account creation and authentication, manage user accounts, and protect an individual’s vital interests where necessary.

If you are located in the EU or UK, we may rely on consent, legal obligations, and vital interests as legal bases for processing your personal information under GDPR and UK GDPR.

If you are located in Canada, we may rely on express or implied consent, and in certain exceptional cases may process information without consent where permitted by applicable law.

We may share information in specific situations described in this notice and with relevant third parties where necessary.

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We may use cookies and similar tracking technologies such as web beacons and pixels to access or store information.

Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.

We may transfer, store, and process your information in countries other than your own.

If you are accessing the Services from outside our operating jurisdictions, your information may be transferred to and processed in countries that may not necessarily have data protection laws as comprehensive as those in your jurisdiction. We will take necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your information, we will delete or anonymize it, or securely store and isolate it until deletion is possible.

In some regions, such as the EEA, UK, Switzerland, and Canada, you may have rights including access, correction, deletion, restriction, objection, and data portability depending on applicable law.

You may review, change, or terminate your account at any time. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.

You may opt out of marketing communications at any time, though we may still send service-related messages necessary to administer your account.

Most web browsers and some mobile operating systems include a Do-Not-Track feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.

Accordingly, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If you are a California resident, you may have specific rights regarding access to your personal information under California law, including rights under the Shine The Light law and the CCPA.

These rights may include the right to request deletion, the right to know what personal information we collect and use, the right to non-discrimination, and the right to request correction or limitation where applicable.

We may need to verify your identity before processing certain requests, and we will use information provided in the request only for verification, security, or fraud-prevention purposes.

The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

If you have a complaint about how we handle your data, we would like to hear from you.